Culture Chat

And other musings on humanizing the workplace

Dear United, It's Time To Do Something Different.

Maddie Grant

This post is the text of an email a friend of ours sent to Oscar Munoz, CEO of United Airlines. It was so great we asked her if we could share it here. If you are listening, Mr Munoz, we think you should take a look at what we do here at WorkXO. We know that the culture analytics we provide can help - because it's not just about a change effort. It's actually about preserving and protecting some things that matter, and knowing when and how to shift the rest.

The Culture Chat: How Carfax Builds a Winning Team Culture

Maddie Grant

This episode is all about creating a Winning Team Culture, as CARFAX's VP of Human Resources, Adrienne Webster, shared with us.  And their formula's super interesting - combining being goal oriented, encouraging independent thinkers, wisdom of the crowds, and the 3 C's (collaborative, creative, and competitive) - listen to the conversation for the details!

Why Don't Your People Innovate More?

Jamie Notter

When we want things in our organizations (like innovation), we have to take a look beneath the surface to make sure we can deliver on our promises.

Culture is About How You Work. Engagement is Not.

Charlie Judy

It's time we start facing some truths about the bellwether workforce measure of employee engagement - what it stands for, what it tells us, and what it's doing...or not...to our elusive pursuit of a better workplace. 

The REAL Reason Why People Resist Change

Jamie Notter

We pretend like it's part of every human being's DNA to resist change, but that's not the real reason.

Your Perfect Culture Is Not Out There--It's In Here

Jamie Notter

I know you want a best practice; I know you want the formula for a "high performance" culture. And you can certainly learn a lot by looking outward, but the true power of the perfect culture for you can only be unlocked within.

Are You Paying Attention?

We preach the benefits of getting and staying intentional about culture. Getting intentional means - among other things - paying attention. We just learned something from a highly-successful marketing and branding firm about what paying attention can really look like. And we were stunned.

Delivering on the Promise of Employee Engagement

Jamie Notter

We're spending a lot of money on employee engagement, but not getting a good return. I think I know why.

The Culture Chat Podcast: Startup Life and Workplace Culture

Maddie Grant

In this episode we chat with Jonathan Herrick, CSO/CMO, Co-Founder and Chief High-Fiver of Hatchbuck. Jonathan is passionate about building a Culture of Engagement, helping individual employees develop personal and professional strengths. He says that "in this environment, innovation blossoms, and customer expectations are exceeded, resulting in unprecedented company growth." We asked him, "How do you balance a focus on culture with the priorities of startup life?"

Applying Agile Software Development to Culture Work

Jamie Notter

The software world has learned that forcing a non-linear process into a linear planning and execution model is not the way to go. It's time that we applied that lesson to culture work.

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