Culture Chat

And other musings on humanizing the workplace

How a Retreat Helped NBOA Focus on Culture in a New Way

Guest Post

What is it that happens when colleagues leave their everyday workplace and travel to a completely different setting to conduct their work? Find out in this guest post by a WorkXO client, the National Business Officers Association.

Dear United, It's Time To Do Something Different.

Maddie Grant

This post is the text of an email a friend of ours sent to Oscar Munoz, CEO of United Airlines. It was so great we asked her if we could share it here. If you are listening, Mr Munoz, we think you should take a look at what we do here at WorkXO. We know that the culture analytics we provide can help - because it's not just about a change effort. It's actually about preserving and protecting some things that matter, and knowing when and how to shift the rest.

Don't Be Afraid of Homework

Jamie Notter

Homework sounds like a drag, but it is a critical part of doing culture work--and of leadership in general, for that matter. So ask yourself, are you willing to do what it takes to be a leader?

The Antidote to Small Talk

Charlie Judy

Thomas Jefferson discovered the antidote to cocktail parties, small talk, and the otherwise meaningless business and professional networking formats we've been subjected to for decades. We experimented with his "novel" approach to see if we could reinfuse the true art of conversation into the world-of-work. It seems to have resonated.

What Got You Here Won't Get You There

Jamie Notter

We are often blind to how attached we are to the methods that worked for us in the past. Organizations must see themselves more clearly in order to figure out where innovation will drive growth.

The Culture Chat Podcast: On Building a Culture of Accountability

Maddie Grant

This episode features a fascinating conversation with Jonathan Raymond, CEO of Refound and author of Good Authority, a book about how to align personal and professional growth.  How do you hold people accountable without acting like a jerk?  How do you create a culture where accountability is welcomed and desired and aligned with doing your best work?

Four Myths about Innovation in Associations

Guest Post

Guest post by Amanda Kaiser.  Association professionals say their association is not innovating because they are under-resourced, they don’t have the right ideas or don’t know how to prioritize between a bunch of great ideas, or the association’s stakeholders (leadership, staff, board, members) fear risk. These are challenges for sure, these are even the challenges the most innovative associations have had, but these challenges are not insurmountable. They should not be stopping us in our tracks. In fact, dig in and what we find are a handful of myths, myths uncovered in the 2016 Association Innovation Research Study, that are holding us back.

Three Tips for Making Changes as a New CEO

Jamie Notter

When you enter as a new CEO, your people are often expecting at least some sort of change. It's an important window, so make sure you make the most of it.

A Manifesto for Being Amazing at Work

Susan Cato

I love manifestos. I love the way they clearly and passionately articulate how things should or could be and provide guidance about how to get there. I was recently inspired by WorkXO's  The Future Of Work Manifesto and Gretchen Rubin's series of manifestos, so I decided to write my own about something I spend a lot of time doing: working.

September #CultureChat: Living Your Values (you know, like Wells Fargo)

Maddie Grant

Join us for this week's #CultureChat!  Last Thursday of the month (in this case 9/29) at 12 noon CT / 1 pm ET

Companies love their core values, and of course they expect and demand that their employees will live those values, yet are we really doing all we need to for that to happen? Are we consciously aligning our processes, procedures, incentives, and compensation systems with those values?

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